WEBSITE ACCESSIBILITY CONCERNS, COMPLAINTS, AND GRIEVANCES 

Million Dollar Baby Co. is committed to ensuring accessibility for all visitors to our websites. All pages on this website will conform to the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.

With regard to the Million Dollar Baby Co. web presence which is developed by, maintained by, or offered through third party vendors and open sources, the Million Dollar Baby Co. is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that all visitors to our sites will independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination.

All existing web content produced by Million Dollar Baby Co. and new, updated and existing web content provided by third-party developers, will conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents. This Regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by the Million Dollar Baby Co. or provided by third-party developers.

Million Dollar Baby Co. will be reviewing and evaluating new material that is published and uploaded to the website for accessibility on a periodic basis. We will be reviewing all areas of the website and evaluating its accessibility on a periodic basis, and at least once per quarter. Any non-conforming webpages will be corrected in a timely manner.

Any visitor to our website may file a grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official Million Dollar Baby Co. web presence that is developed by, maintained by, or offered through the Million Dollar Baby Co., third party vendors and/or open sources may complain directly to our webmaster. The initial grievance should be made by emailing webmaster@mdbmail.com with the following information:

-Name

-Address

-Date of the Report

-Description of the problem encountered

-Web address or location of the problem page

-Solution desired

-Contact information in case more details are needed (email and phone number)

 

When our webmaster receives the information, they shall immediately take action to provide access to the information, if possible, even before any investigation findings, and provide effective communication to the reporting party. The reporting party shall be contacted no later than three (3) working days following the date we received the grievance. The procedures to be followed are:

 -An investigation of the grievance shall be completed within fifteen (15) working days.

-The investigator shall prepare a written report of the findings and conclusions within five (5) working days of the completion of the investigation.

-The investigator shall contact the Complainant upon conclusion of the investigation to discuss

the findings and conclusions and actions to be taken as a result of the investigation.

-A record of each complaint and grievance. The record shall include a copy of the complaint or

grievance filed, report of findings from the investigation, and the disposition of the matter.